How to dispute a tow in MetroWest
Think a tow in MetroWest was wrong? Florida and Orange County give you a real way to push back, even before you pay.
What Florida law says
Florida doesn't run a fixed administrative hearing the way some states do. Orange County's towing ordinance gives you two real options instead. First, if you believe the tow was wrong or you were overcharged, you don't have to pay to get your car back. You can post a bond in circuit court instead, and the tow company has to release the vehicle once you show proof of that bond. Second, you can file a complaint with the Orange County Consumer Fraud Unit at ocfl.net/consumerprotection or (407) 836-2490. A tow operator who breaks the county's rules, on signage, fees, or the process itself, can face a fine up to $500 and up to 60 days in jail per violation, enforced through code enforcement and a special magistrate. Quick Tow Orlando is a private tow company, not the Sheriff's Office or the Consumer Fraud Unit. We can't resolve a dispute or waive fees on someone else's tow.
How it works in MetroWest
- 1 Decide if the tow was actually wrong
Check whether the signage, notification timing, and fees matched what Florida and Orange County require. A missing sign or an overcharge is a real basis to dispute.
- 2 Gather your evidence
Photos of the signage, your registration, and any timing records all help your case. Do this before the lot changes or the signage comes down.
- 3 Choose your path
You can post a bond in circuit court to get your car back without paying, or pay and file a complaint afterward.
- 4 File with the Orange County Consumer Fraud Unit
Reach them at ocfl.net/consumerprotection or (407) 836-2490. They investigate operators who broke the county's towing rules.
- 5 Follow up
A violation can mean a fine up to $500 and up to 60 days in jail for the operator, handled through code enforcement and a special magistrate.
- 6 Retrieve your vehicle
Once your dispute or bond is resolved, you can pick up your car. Quick Tow Orlando isn't the Sheriff's Office, but we can help with transport once it's released.
What this looks like around MetroWest
Disputed tows in {c} often follow a stop downtown or a private-lot tow near the bar district. The Orange County Consumer Fraud Unit handles complaints regardless of where in the county the tow happened.
Common MetroWest questions
Can I get my car back without paying if I think the tow was wrong in MetroWest?
Yes. You can post a bond in circuit court instead of paying, and the tow company has to release the vehicle once you show proof of it.
Who do I call to dispute a tow in MetroWest?
The Orange County Consumer Fraud Unit, at ocfl.net/consumerprotection or (407) 836-2490, handles complaints against tow operators.
What happens if a tow company breaks the rules in MetroWest?
They can face a fine up to $500 and up to 60 days in jail per violation, enforced through code enforcement and a special magistrate.
Can Quick Tow Orlando settle my tow dispute in MetroWest?
No, we're a private tow company, not the Sheriff's Office or the Consumer Fraud Unit. We can't resolve a dispute or waive fees, but we can help with transport once it's resolved.
Related help for MetroWest
Disputing a tow in the rest of the Orlando Core area
Need your car towed once it's released in MetroWest?
We can't waive the yard's fees. We can tow it home the moment it clears.